New Orleans Information Technology Group
    
Document Management
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Discussion Board
Terminal Services
Disaster Recovery
Intrusion Prevention
Virus Protection

NOIT Group technicians  will effectively assess risks, implement recovery strategies and reduce the impact for a customer organization in the event of a prolonged outage or disaster. Business recovery consulting focuses on both physical and non-physical risk considerations and provides consulting in phases in order to mitigate this risk. Our skilled consulting professionals will deliver objective recommendations and tailored solutions that meet your needs. You can choose from a flexible set of offerings to receive exactly the level of assistance you need. We can help you with any aspect of the process, from providing assistance and support to your staff, to performing the entire job for you. Specifically, our portfolio of services are in the areas of:

Recoverability assessment
The Recoverability assessment is the starting point of your Business continuity or Disaster Recovery program. The assessment examines your current position with regards to 'best practice' at a high level, and sets it out clearly as a baseline from which you may monitor or improve your overall recovery program. The assessment will include areas such as policy and procedures, backup and restore strategy and implementation, documentation and standards, risk assessment and acceptance, change and problem management, and vital record management. Recommendations will be provided for areas that may be improved in order to streamline your overall recovery program.

Physical risk assessment
The Physical risk assessment process will examine the potential risks inherent in the physical design, construction and management of your computing facilities. It includes an examination of areas of risk such as physical security, building location and construction, computer room location, power supplies and distribution, water supplies, vulnerability to flooding, fire detection and suppression systems, and general housekeeping issues associated with the computer facility.

Operational risk assessment
The Operational risk assessment process will examine at a high level the manner in which you manage and handle your data. It includes an assessment of such things as the following:
  • Back-up / off-site storage
  • Current technology recovery strategies
  • Data access security measures
  • User ID and password allocation and controls
  • Authorization levels
  • Change control
  • Archiving and obsolescence
  • Detection and correction (problem management)
  • Statutory requirements

Business impact analysis
This process analyses the business requirements of the IT systems in the event of their loss for a period of time. Impacts are assessed at a business process level, examining areas such as direct financial impacts, seasonal influences, intangible impacts such as public image, the opportunity to develop alternate manual procedures, data backlog, application recovery priorities and time objectives, and business process recovery time frames.

Recovery strategy development
The Recovery strategy development process will identify potential IT recovery options in the event of the total loss or incapacitation of your core IT systems. Potential options are examined that will enable the recovery of the systems within your stated time frame. 

Recovery plan development
The Recovery plan development process generates the documentation of your planned responses to any actual or potential disaster situations affecting delivery of service from your IT facilities. We work closely with your personnel to develop the recovery organization, define recovery teams and responsibilities, define the actions required in order to escalate and initiate a disaster recovery, and specify the required scope, maintenance and control statements. The plan will extend to provision of guidelines on site salvage and restoration and the return of processing to the recovery site. The plan is developed in a modular fashion, enabling the addition of coverage for other sites with a minimum of effort.

Recovery plan testing and training
Once your plan is written, its full effectiveness may not be realized unless it is tested and your staff have been made aware of the plan's requirements of them. NOIT Group technicians can assist in these very important aspects of business continuity.

 
 
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